Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my Netherlands Rails - NS ticket?
• Will Netherlands Rails - NS compensate me if my train is delayed?
• Do I get a refund from Netherlands Rails - NS if my train is canceled?
• How can I cancel my Netherlands Rails - NS ticket?
• How can I change my seat reservation with Netherlands Rails - NS?

• How can I change my Netherlands Rails - NS ticket?

  Most NS tickets are valid all day on the route and date specified on the ticket. They also must be used to board the same type of train. Any changes to an SNCB ticket are not allowed.
  

  Where possible, you can cancel your booking by clicking on the link on the confirmation email and then making a new one on RailClick.com for the desired itinerary.

• How long does it take to receive a refund from Netherlands Rails - NS?
• What happens if I miss my connection due to a delay with Netherlands Rails - NS?
• What happens if I miss my Netherlands Rails - NS train?
• What should I do if there is a strike with Netherlands Rails - NS?