If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- How do e-tickets work?
- How can I receive my tickets if I have entered the wrong email address?
- Can I register to book on your website?
- How can I book a train ticket?
- What happens if I lose my tickets?
- Can I book my tickets by phone?
- How many passengers can I book at once?
- Are my details safe?
- Can seniors get any discounts or special fares?
- Can I book my tickets once inside the train?
- Is it worth to book my tickets separately?
- Can I book ferry tickets using your website?
- What travel insurance do we offer and how do I make a claim?
- How do I change my personal details?
- Why should I book with RailClick?
- Can we get a special price if we are a group?
- Which trains can I book?
- How can I change the language on the website?
- What happens if I haven’t received my tickets?
- Is my booking confirmation required for travel?
- Is it worth to wait and book my tickets together?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Do I need to print my tickets?
- When do cheap tickets become available?
- Can I buy a ticket for another person?
- How do I find the best prices?
- Where is my booking confirmation email?
- Can I book bus tickets using your website?
- What should I do if I get the “no solution” screen?
- Which are the advantages of booking flexible tickets?
- How will I receive my tickets?